Last week, one of our customers popped into the office.

Cath Lassey is the headteacher at Dacre Braithwaite Church of England Primary School. As a user of our primary learning platform, Learnanywhere, she came in looking for our input and opinions on how the system was being used in her school.

As Cath lives quite close to our offices, she often pops in to see us for advice, rather than talk on the phone. It’s something I’m really keen on. Despite the fantastic technology we now use in every day life, meeting face to face is still vital for building strong relationships with our customers.

During the visit, Cath spent time with one of our technicians, Matt Naylor, and discussed Learnanywhere in depth. Now she’s returned to school, Catherine will be hopefully be able to pass on the extra knowledge she picked up from Matt.

The meeting was useful for me too. It’s always good to get feedback on how our products are working in the real world and Cath had plenty to say about the service. In particular, I was pleased to hear some of the praise she had for the efforts of our training and support staff.

It’s always nice to have visitors. But, now the half term break is over, I’m looking forward to getting back out into schools, meeting more teachers, and discussing how we can help make a difference in education.